Terms of Service

Last updated: May 2026

Welcome to Velmora. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before using our site or making a purchase.

1. Overview

This website is operated by Velmora. Throughout the site, the terms “we,” “us,” and “our” refer to Velmora.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not access the website or use our services.

2. Online Store Terms

By using our store, you confirm that:

  • You are at least 18 years old
  • You will not use our products for illegal or unauthorized purposes
  • You will not violate any laws in your jurisdiction

Any breach of these Terms may result in termination of your access to our Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, copy, sell, or exploit any portion of the Service without written permission from us.

4. Accuracy of Information

We make every effort to ensure product information, pricing, and availability are accurate.
However, errors may occur, and we reserve the right to correct them at any time.

5. Product Availability & Pricing

Prices are subject to change without notice.

We reserve the right to:

  • Modify or discontinue products
  • Limit quantities
  • Cancel orders if necessary

All prices are displayed in your local currency unless stated otherwise.

6. Billing & Account Information

You agree to provide accurate and complete purchase and account information.

We reserve the right to:

  • Cancel orders
  • Update or correct billing details
  • Refuse any order placed with us

7. Shipping & Delivery

By placing an order, you agree to our Shipping Policy, which outlines:

  • Processing times
  • Delivery estimates
  • Tracking
  • Customs fees
  • Lost or delayed packages

8. Returns & Refunds

By purchasing from Velmora, you agree to our Return Policy, which explains:

  • Eligibility
  • Return process
  • Refund timelines
  • Non‑returnable items

9. Third‑Party Services

We may use third‑party providers (Shopify, payment processors, analytics tools).
These providers have their own privacy and service terms.

We are not responsible for third‑party actions or policies.

10. User Comments & Submissions

If you send us comments, reviews, or suggestions:

  • You grant us permission to use them without restriction
  • You agree they will not violate any rights of others
  • You agree not to submit unlawful or abusive content

11. Personal Information

Your submission of personal information is governed by our Privacy Policy.

12. Prohibited Uses

You are prohibited from using the site or its content to:

  • Engage in unlawful activities
  • Violate intellectual property rights
  • Harass or harm others
  • Upload viruses or malicious code
  • Interfere with security features

13. Disclaimer of Warranties

We do not guarantee:

  • That the service will be uninterrupted or error‑free
  • That results from using the service will be accurate or reliable

All products and services are provided “as is” and “as available.”

14. Limitation of Liability

Velmora is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, revenue, or profits
  • Issues arising from misuse of our products

Our liability is limited to the amount you paid for the product.

15. Indemnification

You agree to indemnify and hold Velmora harmless from any claims arising from your breach of these Terms.

16. Changes to Terms

We may update these Terms at any time.
Changes will be posted on this page with an updated date.

Your continued use of the site means you accept the updated Terms.

17. Contact Information

For questions about these Terms, contact us at:

Velmora Support Team
Email: support@velmora.com